According to BrightLocal: 80% of consumers trust online reviews as much as personal recommendations 60% of consumers need to read four or more reviews to perform an opinion Nearly half…

What is brand reputation management online? Well, the name says it all: it is the practice of monitoring and influencing your reputation on the internet. There are two sides to…

Last week, we shared How to Approach Negative Online Reviews, but let’s take a step back to examine the sites that are even worth your time as a business owner.…

In today’s ever-evolving digital world, information travels lightning fast. One bad review, tweet, or Facebook post can create a PR nightmare. If mishandled, a company’s response to negative online reviews…

It is a running joke around Cardinal about how I don’t turn in blog posts on time. The reason? I am a terrible writer. Even when I do write something,…

Reputation management for lawyers or any other professional has never been more important in getting your business noticed on the Web. Google now incorporates both the quantity and quality of customer…